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FAQ

  • FAQ
  • FAQ

FAQ

  • I lost my password, what should I do?
    Ask the manager in the company to 'initialize password' and receive 'new password'.
    The 'new password' received from the administrator is a temporary password, so you must change the password again after running the program to use the program normally.
  • Files without personal information are automatically encrypted when creating and editing files.
    Businesses that have introduced SPKAD (Critical Information Leakage Prevention Technology) products have document security (DRM) installed together to automatically encrypt documents when they are created and edited. In addition, if the user's real-time monitoring (forced use) and detection processing type is set to encryption with administrator privileges, personal information can be inspected in real time when moving or copying documents.
  • How do I send encrypted documents to the outside world?
    When you export documents to the outside, you must convert them into regular files through decryption and then export them.